Accessibility Statement

This statement was last updated on 3 Feb 2026.

Sunshine Coast Household Support is committed to ensuring our website is accessible to all people, including individuals with disability. We recognise the importance of equal access to information and services and aim to provide an inclusive online experience in line with best-practice accessibility standards.

Our Commitment

We strive to make our website easy to use and accessible for everyone, including people who:

Use assistive technologies such as screen readers
Navigate websites using a keyboard rather than a mouse
Have visual, hearing, cognitive, or mobility impairments

Our goal is to ensure visitors can access information, understand our services, and contact us without unnecessary barriers.

Accessibility Features

This website aims to support accessibility by:

Using clear, simple language
Providing structured headings and logical page layouts
Ensuring text is readable with sufficient colour contrast
Supporting keyboard navigation where possible
Including alternative text (alt text) for images
Ensuring contact information is easy to locate

We regularly review content to improve clarity and usability.

Assistive Technology Compatibility

The website is designed to be compatible with commonly used assistive technologies, including:

Screen readers
Browser zoom and text resizing tools
Keyboard navigation

We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable.

Limitations

While we aim to maintain high accessibility standards, some third-party tools or embedded content (such as maps or external booking tools) may not fully meet accessibility requirements. We continue to monitor and improve these areas where possible.

Continuous Improvement

Accessibility is an ongoing process. As our website evolves, we will continue to:

Review accessibility features
Update content and design where improvements can be made
Respond to feedback from users

Need Assistance?

If you experience difficulty accessing any part of this website or require information in an alternative format, we are happy to assist.

Please contact us using the details below:

Sunshine Coast Household Support
Email: [your email address]
Phone: 0415689576

We will make reasonable efforts to respond promptly and assist you.

Why This Matters

We recognise that many of our clients, including NDIS participants, rely on accessible information. Our commitment to accessibility reflects our values of respect, inclusion, and quality service.